Experience the best of Canggu
Beach - Night Life - Travel - Yoga - Lifestyle
Villa Tour
Frequently Asked Questions
What happens after I make a booking?
We will send you a confirmation email with all the information about your booking. Including the WhatsApp number of our manager who you can contact at any time. Our manager will contact you one day before your arrival to check if you have any special requests for your stay and a time of your arrival.
What is the booking cancellation policy? Can I cancel at any time?
Our cancellation policy is non refundable. However, we understand that life sometimes can be unpredictable. Thus, in some cases, we can provide a refund to our guests if there is a force majeure situation.
Can I have an early check-in?
We will be happy to offer you an early check-in but it’s a subject of availability. If we won’t have a guest one day before your arrival, you are welcome to check-in early. Otherwise, you’re welcome to drop your luggage when you arrive and come back at our regular check in time, at 3 pm
Do you provide baby cots and high chairs?
We will send you a confirmation email with all the information about your booking. Including the WhatsApp number of our manager who you can contact at any time. Our manager will contact you one day before your arrival to check if you have any special requests for your stay and a time of your arrival.
Can I request an extra bed?
Sure, we will be happy to arrange an extra bed for you. The price depends on the vendor but it will be approximately IDR 250,000 per night.
Can I request a Birthday villa decoration? How much will it be?
Sure, our team will be happy to arrange Birthday or any other occasion decorations for our guests. The price depends on the amount of decor that you would like to have but in average its around IDR 300,000.
Can I have a personal chef at the villa and how much will it be?
Sure, our team can organize a personal chef for you. The price depends on the dishes that you will choose to cook. For example, if you choose dishes of Indonesian cuisine for about 4 people, the total price will be around IDR 500,000. Please note that we request a personal chef from our vendor and the prices may vary.
